Water spots?

We can sometimes scrub out water spots but it highly depends on their age. Unfortunately they are often etched into the glass. Though these are not always impossible to take out, the very nature of the etching makes it more of a resurfacing job than a cleaning. We have chosen to leave the resurfacing equipment and accompanying chemical cocktails out of our services to better focus on keeping up with the demand for general cleanings.  If the water spots are not etched into the glass they will often come out with the elbow grease involved in our standard service, but because we can’t tell until we’re washing, we don’t make any guarantees.

Tracks and Sills?

There are times when scrubbing the tracks and sills may be desired, however in order to keep prices reasonable and our talents where they are most appropriate, we are careful to really focus on the window panes and their effects on the view beyond. Most people understand the difference between taking a car to a quick wash vs. making an appointment to have it detailed. If we carried this analogy over to our service, we provide a detailing of the window panes but only a quick wash on the frames and tracks. Our regular clients should find this keeps the tracks quite clean, but we don’t bid jobs to include an inordinate amount of time on their framing (I do know some good housekeepers that I can recommend if this is desired).  If there are any questions, concerns, or special needs please bring them up to me and I’m sure we can come to an agreement.